How do I look after my badge?

​

Please note that the badges aren't heavy duty. They HAVE polymer clay ELEMENTS which are fragile if mishandled. Not looking after your badge properly can result in breakage and chipping.

 

Here are some tips on how to look after your badge:

 

- Don't leave your badge in the bottom of your bag, or any place it anywhere it     can get crushed or smushed!

- Try and place your badge where it cannot get damaged when you wear it, avoid     placing your badge in your ID holder or lanyard or an unstable location.

- Please do not let your badge go through the washing machine, it may not           survive!

​

​

What are the badges made of?

​

Our badge bases are made of acrylic circles, measuring 5 cm in width. The designs on the badges are hand molded from polymer clay and is attached to the base. The badge and its design is then all layered with resin to provide a strong protection over the badge. ​

​

What backings are available for a badge?

​

We currently have a few options; a pin back, magnet, a stethoscope tag and metal badge reels that can have either velcro or a permanent adhesive. ​

​

What type of stethoscopes do the tags fit? 

​

Our clear stethoscope tags are VERY hard to get off once they are attached, so please be certain with your placing before clicking them in place! Please note that our stethoscope tags DO NOT fit the Littmann Cardiology stethoscopes (as they have a double lumen and are very thick). They fit the regular Littmann (II + III) and other generic stethoscopes.

 

We are unable to send you a refund if you order incorrectly and it does not fit your stethoscope. we are not responsible for any damage to your stethoscope if attached incorrectly or if attached to an old/already damaged stethoscope.

​

Why are badges priced the way they are?

​

Our badges are made to order, personalised and are made by hand with the best materials we could find, therefore we are unable to premake our badges. A lot of time has gone into each design and to provide you with the best badge we can offer.

​

How will my order be shipped?

​

All orders are shipped via an Australian delivery service. Smaller items have the option of cheaper untracked shipping while all our badges have tracking. To ensure your badge arrives in perfect condition, we use boxes and packing paper to keep your badges snuggly and safe on their journey to you.

​

Am I able to pick up my badge instead of delivery?

​

We are located in NSW and are able to deliver to the children's hospital at westmead. please send us a message if you work there and would like to pick up your badge form us instead.

​

Why is shipping so expensive?

​

We provide tracking with each package since covid 19 has made shipping uncertain at times, we want to give you the peace of mind of knowing were your badge is and when it will arrive, THEREFORE OUR SHIPPING PRICES HAVE INCREASED FROM PREVIOUS prices.

​

How much is postage?

​

We ship domestically and internationally, click here to see postage price and delivery times.

 

How long will it take to ship my order?

​

Name Badges will take approximately 10 business days (2 weeks) to be shipped due to the large amount of orders we receive. Once your order has been shipped we will send you an email notifying you that your parcel is on its way! Checkout the Shipping page to see when your parcel will arrive once it has been shipped.

​

How long until my order arrives?

​

Please note that shipping times may be affected by COVID 19 and may be quite delayed. For delivery estimate times click here.

​

Can I track my order?

​

All of our packages are shipped with tracking. When you receive your email letting you know your order has been shipped, there will be a tracking number in the email for you to follow the updates of your parcel. 

​

I made a mistake on my order, can I make changes?

​

If you made a mistake in your order, please message us on instagram or email hello@littlebunnybadges or message us on Instagram (link below!) as soon as possible and we will adjust your order accordingly.

​