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Returns, replacements and refunds Policy

Returns, Replacements and Cancellations

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Due to the nature of the items we sell, we cannot accept returns for change of minds as our products are custom and personalised. If the goods arrive damaged or are faulty, please contact us immediately with photo proof of damage and we will either send a replacement of the goods free of charge as soon as we can or we will provide a full refund for the goods. 

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We are unable to provide you with a refund or replacement of goods if they get damaged/broken once in your care. We do not know how the item was handled therefore we are unable to replace items. Spare badge reels are available for purchase in our shop.

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With the stethoscope tags, please note these tags do not fit the littmann cardiology series. We are unable to send you a refund if you order incorrectly and it does not fit your stethoscope. we are not responsible for any damage to your stethoscope if attached incorrectly or if attached to an old/already damaged stethoscope.

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Cancellations and Changes to Orders

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we gladly accept cancellations within 24 hours of purchase. If you decide to cancel your order, please contact us as soon as possible. Cancellations within the 24 hours after purchase period will receive a full refund whereas cancellations following the 24 hour period will not receive any refunds. If you wish to change anything in your order, please message us on instagram or email hello@littlebunnybadges.com.au immediately so we can accomodate for your changes.

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